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Job Summary:
We are looking for a proactive L1 Service Desk Analyst to provide first-level
technical support to our outstation clients. The ideal candidate will be
responsible for troubleshooting IT-related issues, resolving queries, and
escalating complex problems to higher support levels when necessary.

• Key Responsibilities:
  o Act as the first point of contact for IT service requests and incidents via
  phone, email, or chat.
  o Diagnose and troubleshoot basic technical issues related to hardware,
  software, and networking.
  o Log all support requests into the ticketing system and ensure proper tracking
  and resolution.
  o Provide step-by-step assistance to users for system access, password
  resets, and software installations.
  o Escalate unresolved issues to the L2/L3 support team while ensuring timely
  follow-ups.
  o Maintain a knowledge base with common troubleshooting steps and FAQs.
  o Ensure adherence to Service Level Agreements (SLAs) for response and
  resolution times.
  o Document incident resolution details to improve future support processes.
  o Collaborate with cross-functional teams to improve service quality and
  efficiency.
• Key Skills & Requirements:
  o Excellent communication skills in English (verbal and written); knowledge of
  additional languages is a plus.

o Strong problem-solving skills with a customer-first approach.
o Ability to work in night shift, including weekends, if required.
o Bachelor's degree in any manner- Computer Science, IT, or a related field
(preferred).
o Strong understanding of Windows/Mac OS, MS Office, and remote desktop
applications.
o Basic knowledge of networking (LAN, WAN, VPN), printers, and mobile
device management.

Why Join Us?
o Competitive salary and performance-based incentives.
o Opportunity to work with international clients and gain global exposure.
o Continuous learning and upskilling programs.
o Dynamic work environment with career growth opportunities.

CTC : 1.8Lakhs per annum & above

We are seeking an experienced Product Manager – Payments Hub to lead the development and enhancement of our payment processing platform. The ideal candidate will have deep expertise in ACH and Wire transfers, along with experience in one or more of RTP, FedNow, and card payment networks. You will work closely with engineering and business teams to drive product strategy, roadmap execution, and customer adoption.

Key Responsibilities:

·    Define and execute the product strategy and roadmap for the Payments Hub, ensuring alignment with customer needs and regulatory requirements.

·    Lead end-to-end product development lifecycle, from ideation to deployment, with a strong focus on scalability, security, and real-time processing.

·    Develop detailed functional specifications for ACH, Wire, RTP, FedNow, and card payments, ensuring seamless integration across financial institutions and payment networks.

·    Collaborate with engineering teams to design APIs, workflows, and transaction processing rules that meet compliance and operational requirements.

·    Ensure adherence to Nacha, Fed, and card network standards

·    Define and monitor key performance metrics (transaction success rates, processing speeds, fraud detection, etc.) to continuously improve the platform.

·    Engage with customers, banks, and payment partners to understand market trends, pain points, and opportunities for innovation.

·    Drive partnerships and integrations with payment networks, core banking providers, and fintech partners.

·    Stay ahead of emerging trends in real-time payments, open banking, and digital wallets

Qualifications:

·    10+ years of experience in payments product management, preferably in a financial institution, fintech, or payment processor.

·    Deep expertise in ACH and Wire payments (Nacha rules, FedWire operations etc.).

·    Experience with one or more of RTP, FedNow, and card issuing / processing

·    Strong understanding of payment network integrations, ISO 20022 messaging, and API-based payment processing.

·    Knowledge of regulatory requirements, risk management, and fraud detection in payments.

·    Excellent ability to translate business requirements into technical specifications.

·    Experience working with engineering, compliance, and sales teams to deliver complex payment solutions.

·    Strong analytical and problem-solving skills with a data-driven approach.

·    Exceptional communication and stakeholder management skills.

React.js developers design and implement user interface components for JavaScript-based web and mobile applications using the React open-source library ecosystem. These skilled front-end developers are involved in all stages of interface component design, from conception through to final testing.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

Description

UI Lead Developer

Immediate joiners only

Location : Bangalore White field : Hybrid

1. Strong exp in React Js, JavaScript, TypeScript, CSS, Web Development (Mobile/Desk top).

2. Experience in Developing and Designing using React Js.

2. Should have dealt with 7-10 members team.

3. Overall exp should be 10+ years.

4. Candidate has to do hybrid at Bangalore location (Whitefield) starting from July.

Job Role

Operate and maintain precision machines used in Ball pen tip manufacturing to ensure smooth, accurate, and quality production.

Key Responsibilities:

• Run and monitor tip-making machines.
• Perform routine checks, basic maintenance, and minor troubleshooting.
• Ensure consistent product quality and maintain production logs.
• Follow safety standards and cleanliness protocols.

Eligibility:

• Minimum Qualification: 10th Pass
• Preferred: ITI (Fitter/Turner/Machinist/Tool & Die)
• Age: Minimum 21 years
• Experience : Freshers can also apply

CTC : 2Lakhs per annum & above